Privacy Policy

At Amber Gully, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, store, and safeguard your data. This Privacy Policy explains how Amber Gully, operated by Killowatt PTY LTD, collects and processes information when you visit our website or make a purchase within the United States.

This policy is designed to comply with applicable United States privacy laws, including federal and state consumer protection standards.

Amber Gully

  • Company Name: Killowatt PTY LTD
  • VAT: 473586349
  • Company Number: 75690797365
  • Business Address: Everitt Street 11, 3046, Hadfield, Melbourne, Victoria, Australia
  • Email: support@ambergully.com
  • Phone Number: +19295684650

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact us via email or contact form
  • Participate in promotions or surveys

The personal information we may collect includes:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history
  • IP address
  • Device and browser information

We only collect information that is necessary to process orders, improve your shopping experience, and comply with legal obligations.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide order confirmations and shipping updates
  • Respond to customer service inquiries
  • Improve our website functionality and user experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements
  • Send promotional communications if you opt in

We do not sell your personal information to third parties.

Payment Information

All payment transactions are processed through secure third-party payment providers. Amber Gully does not store full credit card numbers on our servers. Payment information is encrypted and handled according to industry security standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember items in your cart
  • Understand website traffic and user behavior
  • Improve performance and functionality
  • Support marketing and advertising efforts

You may adjust your browser settings to disable cookies; however, some features of the website may not function properly if cookies are disabled.

Advertising and Google Services

Because we advertise on platforms such as Google Ads and integrate with Google Merchant Center, we may use tools such as:

  • Google Analytics
  • Google Ads conversion tracking
  • Remarketing technologies

These tools may collect non-identifiable data such as browsing behavior, device type, and interactions with advertisements. This helps us deliver relevant ads and improve our marketing performance.

You can manage your ad preferences through your Google account settings.

Data Sharing

We may share your information only with trusted third parties that assist us in operating our business, such as:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing platforms
  • Fraud prevention services

These service providers are only given the information necessary to perform their services and are required to maintain confidentiality and security.

We may also disclose information if required by law, court order, or legal process.

Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions
  • Maintain accurate financial records
  • Comply with tax and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

Data Security

Amber Gully implements reasonable technical and organizational safeguards to protect your information against unauthorized access, misuse, alteration, or disclosure.

While we use secure systems and encryption protocols, no online transmission is completely secure. We encourage customers to protect their login credentials and use secure networks when shopping online.

Your Privacy Rights (United States)

Depending on your state of residence, you may have certain privacy rights, including:

  • The right to request access to the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal data, subject to legal exceptions
  • The right to opt out of certain marketing communications

To exercise your privacy rights, please contact us using the information provided below.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without parental consent, we will take appropriate steps to delete it.

Third-Party Links

Our website may contain links to third-party websites. Amber Gully is not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices. Any updates will be posted on this page with a revised effective date.

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Amber Gully

  • Company Name: Killowatt PTY LTD
  • VAT: 473586349
  • Company Number: 75690797365
  • Business Address: Everitt Street 11, 3046, Hadfield, Melbourne, Victoria, Australia
  • Email: support@ambergully.com
  • Phone Number: +19295684650

We are committed to maintaining transparency, protecting your personal information, and providing a secure and trustworthy shopping experience for all customers in the United States.